Lite Monitoring
$9/mo
Automated alerts
Restart attempts only
No manual remote repair included
Support plans + incidents
All manual repair happens through customer-approved sessions only.
Care Plan
$19–$29/mo
72-hour response
One repair incident/month
Customer-approved remote session only
Priority Care
$49/mo
Faster response
Up to 3 incidents/month
Customer-approved remote session only
Concierge Ops
$149–$500/mo
Priority
Ongoing workflow optimization
Explicit approval, time-limited access, revocable